Privacy Policy

At zuxakii, your privacy is paramount. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our virtual reality entertainment and gaming services.

1. Information We Collect

• Personal Details: Name, email address, phone number, and other contact details you provide when booking or contacting us.
• Usage Data: Information on how you use our website and services, including device data and IP addresses.
• Payment Information: Secure details necessary to process your bookings and purchases.

2. How We Use Your Information

• To process and manage your bookings and inquiries efficiently.
• To improve and personalise your virtual reality experiences.
• To communicate important updates, offers, and events.
• To comply with legal and regulatory obligations.

3. Data Security

We implement strict security measures to safeguard your data against unauthorised access, alteration, disclosure, or destruction. Our systems utilise encryption and secure servers to protect your information.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third-party service providers involved in delivering our services, such as payment processors and marketing platforms, all under strict confidentiality agreements.

5. Your Rights Under New Zealand Law

• Access: You can request to see the personal information we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete data.
• Withdrawal of Consent: You can withdraw consent for marketing communications at any time.
• Complaints: If you believe your privacy has been breached, you may contact us or the Office of the Privacy Commissioner.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and understand user behaviour. You can control cookie preferences via your browser or visit our Cookies Policy for more details.

7. Changes to This Policy

zuxakii reserves the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions or concerns regarding your privacy or this policy, please contact us through our Contact page.